Register for free
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Is it free to create gameplay?

Możesz uzyskać dostęp do panelu również za darmo, jednak jego możliwości przy wyborze takiego planu są bardzo ograniczone. You can see the subscription plans >here<.

How do I invite others to play my game?

If your gameplay is private, in its details you will find a dedicated QR code, which is necessary to join the game. If you publish a public gameplay, you will find a link directly to it in its details.

Do I need to know computer programming or write code?

Absolutely not! :) Our NO CODE platform is based on a drag-and-drop system, making it extremely easy to build a game and anyone can create their own gameplay.

How do I change the language of the game/dashboard?

1. You set the languages of the game when you create it - you can add many different languages for your game, but you must enter the message content for each of them.
2. You can easily change the language of the panel in the upper right corner of the panel.

Is the application free for users?

Just downloading the app and registering a player is ALWAYS free.

Can I edit the gameplay after it has been published?

Unfortunately, editing the published gameplay is not possible. You can only duplicate an existing game, edit and publish again, but this functions as a separate game.

How do I download photos from the game?

Downloading gameplay images is not necessary - in the report you get links to all the images taken, which you can view at any time.

Is it possible to promote gameplay?

Of course, you can do this at the final stage of creating the gameplay or by contacting us.

What is the difference between public gameplay and private gameplay?

Public gameplays are those that every player sees after entering the UltronAR app. Private gameplays can only be joined after scanning a dedicated QR code or a link invitation.

Is it possible to upload a photo or graphic in the "read the message" task?

We are working to introduce such functionality. :)

Will handwritten text also scan?

It depends on whether you have a nice handwriting :). There should be no problem, however, we recommend you to write the text in capital letters.

Who generates the QR codes placed in gameplay?

QR codes are generated automatically on our platform - you cannot add your own QR code to the game.

Is 3D object recognition able to recognize a building?

By default, our system will be able to recognize everything and even by brand! If you want a user to have to recognize an object in your game that you don't see listed, contact us!

Can an AR character sing?

You can add your own sound to your AR character - so your character can sing, hum or tell riddles as you interact!

What exactly is the difference between a "quiz" and an "option selection" task?

In the quiz, the player answers a question for which there is a predetermined single correct answer; there are no wrong answers in the choice of options, there are only player choices :)

How many options at most can be placed in one "option selection" task?

You are limited only by your imagination :)

What is the accuracy of the location shown in the "get to the location" task?

What makes us different from other geolocation-based applications is that our location has an accuracy of 3 meters.

Who will verify the photos taken by the players?

If you choose manual validation, photo validation will be on you and your moderators or annotators, if you have any.

How do I know how many points to award for each task when creating a gameplay?

The scoring suggested by us is set as default, but you can award as many points as you want for each task in your game.

How do I add a user to my account?

You can add moderators or annotators in the organization edit, which can be found in the left side panel.

What moderators and annotators can do?

Your organization's moderator has all your privileges except access to payments; an annotator is an account type created to help you manually validate images, but cannot edit or publish gameplay on your behalf.

Can I remove users I have invited?

Of course, you, as the administrator of your organization, can add and remove moderators and annotators; however, you cannot remove or block players - contact us on that matter.

Will all types of tasks be available for testing in free form?

Yes, in the free plan you still have all the tasks at your disposal to create the game, but some features may be blocked, for example, in the free plan you can only use our AR library, you can't add your own character.

How many people can use one profile on the UltronAR panel?

By default, one account is for one person - do not reveal your login information to anyone, take care of your online security.

Is registration on the UltronAR website free?

Yes, the registration on the platform itself is free - however, the free plan carries limitations on functionality. To get the most out of UltronAR, choose any of the paid subscription plans.

Is access to statistics collected during gameplay limited in time or will it be available at all times?

As long as your account is active and the gameplay has not been removed from the platform, you have unlimited access to the statistics.

How long after the end of the gameplay will I get the statistics?

At any time during the gameplay, as well as after the end of the gameplay, you can access the statistics. Remember, however, that you can only generate a report 1 time per hour.

What do the reports look like?

The gameplay history report is a table in .csv format in which you can see the path of each user's gameplay progression, the time taken to complete each task, links to locations and to validated images, points awarded for a task and even their choices in tasks.
Ranking report shows the players arranged in descending order of the number of points earned, the time taken to complete the entire game and their contact information.

Can I change my private account with a free plan to a paid one?

Of course! You can switch to a higher subscription plan at any time, which will work as soon as you pay. However, if you want to change to a lower subscription plan, it will start working at the beginning of the next billing period.

How much does a subscription cost?

You can find a price list and a comparison of the functionalities of different subscription plans >HERE<

Can I create games without purchasing a subscription?

In the free plan, you can create one private gameplay per month.

What is the refund policy?

A subscription is not something you can "return". You can cancel your subscription at any time, in which case your account will remain active until your payment expires, and then it will switch to the free plan.

Do you offer a free trial?

We offer a free subscription plan - to get the most out of UltronAR, you will need to purchase a paid plan.


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